Freight Claims with iClaims:
TSi uses state of the art technology, experienced professionals, and extensive industry knowledge to collect 87% of the monies that have been filed for loss and damage claims with carriers. As you know, this is an impressively high figure! Our customers realize a tremendous rate of return in using TSi in the filing, processing and collection of their freight claims.
Professional claims executives with the sole purpose of ease of use and maximizing claim recoveries have assisted in the development of the TSi Logistics iVelocity™ claims software. Key features include:
Dedicated Processing -We simplify the complex process of claims preparation and mitigation. We are able to process claims for complete financial losses. These losses would include; markdowns, salvage credits, prorated freight costs, labor costs, interest expense and other costs that would be rightfully recovered. We provide the ability to allocate financial recoveries on claims over multiple General Ledger accounts based on your business requirements. Extensive claim tracking and alerts are available such as the automated Follow-up Letters to ensure key deadlines are executed timely.
iClaims –We provide your facilities an interactive on-line Internet access to immediately initiate your claims on loss or damaged products. Support documentation such as packing slips, invoices, or photo images can be uploaded along with the claim form. This increases the claims processing speed and ensures immediate visibility to all loss and damaged shipments.
Status Reporting - There are more than 50 report configurations to relate status information and details on all claims filed and collected.
Are your loss & damage claims processes pro-active or are they re-active to positions presented by the carrier? How does your success in claims recovery compare to the carrier’s success of claims denial. Consider the following:
Our staff of claims examiners average ten years of claims processing
and collection experience. This extensive industry knowledge has allowed
for a collection rate that is 35% faster than the industry standard.
We retain on staff a Certified
Claims Professionals to address the most complicated and
difficult claims challenges. In fact, the Transportation Consumer Protection
Council on numerous issues has utilized our assistance and experience.
What Do Freight Bill Losses Really Cost?
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